Support

Rice Cooker Meals

Need help? Email koiventuresllc@gmail.com. Tell us your phone model and what happened, and we'll get back to you.

1. What does the Unlock include?

A one-time purchase that opens every recipe in the App, including new recipes we add in future updates, at no extra charge. There is no subscription.

2. I got a new phone. How do I get the Unlock back?

Sign in to the same Apple ID or Google account you bought it with, open the App, then go to Settings › Restore purchase. You can also tap "I've already paid" on the welcome screen.

3. I want a refund.

Purchases are handled by Apple or Google, so refunds are too. On iPhone, use reportaproblem.apple.com. On Android, see Google Play's refund help.

4. My dinner reminders or timer alerts don't arrive.

Check that notifications are allowed for Rice Cooker Meals in your phone's settings.
On Android, battery-saver settings can delay alarms. Allow the App to run unrestricted.
Check that reminders are switched on in the App.

5. Do I need an account or the internet?

No. The App works fully offline. The only time it goes online is when you buy or restore the Unlock.

6. Where is my data?

Only on your phone. Deleting the App deletes it. See the Privacy Policy.

7. Are the calories and prices exact?

No. They are estimates from USDA reference values and US average prices, not medical advice and not any store's actual prices.

8. Contact

koiventuresllc@gmail.com